Webhook delivery has remained stable and within normal performance levels for several days, with no further occurrences of the previous delays. All webhooks are now being processed and delivered as expected.
To address the issue, we have:
Implemented configuration changes to eliminate the identified cause of the degraded performance
Added extended monitoring and alerting for webhook delivery to detect and respond to similar issues much faster in the future
This incident is now being closed, and webhook delivery is considered fully operational.
Thank you for your patience while we worked to resolve this.
Resolved
Webhook delivery has remained stable and within normal performance levels for several days, with no further occurrences of the previous delays. All webhooks are now being processed and delivered as expected.
To address the issue, we have:
Implemented configuration changes to eliminate the identified cause of the degraded performance
Added extended monitoring and alerting for webhook delivery to detect and respond to similar issues much faster in the future
This incident is now being closed, and webhook delivery is considered fully operational.
Thank you for your patience while we worked to resolve this.
Monitoring
We have implemented mitigating measures and are now monitoring the results.
For the last 2 hours, webhook delivery has been operating normally. We will continue to closely monitor performance throughout the day to ensure stability.
Identified
We are currently investigating an issue causing slower-than-normal delivery times for Younium webhooks.
We have identified the root cause and are working on a fix. Please note:
This issue only impacts customers using webhooks.
All other parts of Younium are operating normally.
Webhooks are still being processed and sent, but with a delay — all queued webhooks will eventually be delivered.
We will share further updates as we make progress on the resolution.
